For 25 years I have been working with organizational leaders to develop within themselves the capacity and propensity to lead their...

What’s the most important part of a sale? According to a global leader in sales training, Huthwaite International, most salespersons...

A key performance indicator (KPI) is a management tool.  Key performance indicators are not goals. KPIs are measures used to gage the...

Disruptive forces are reshaping our economy. Responding quickly and effectively with innovative solutions is crucial for survival. Yet,...

What You'll Learn: Why traditional approaches to accountability often fail  How to reframe accountability as objective measurement rather...

Each of my clients in the health-care industry has their own specialty: behavioral health, primary care, etc. One commitment they all...

What You Will Learn Why poor listening is the root cause of most communication issues  Four practical techniques to immediately improve...